How to Delete Data in Dialogpay
Delete Channels
Here are details which you can use to delete connected channels from Dialogpay.
Delete WhatsApp Channel
Step 1: Navigate to Channels
Go to Dialogpay dashboard and click on the manage channels the click on the WhatsApp.
Login > Dashboard> WhatsApp ChannelStep 2: Delete WhatsApp Channel
In WhatsApp channel settings click on the Delete button to delete channel. After clicking delete button a pop up appears to confirm delete. Once you confirm channel will automatically delete.
WhatsApp Channel > Delete ButtonDelete Facebook Channel
Step 1: Navigate to Channels
Go to Dialogpay dashboard and click on the manage channels the click on the Facebook.
Login > Dashboard> Facebook ChannelStep 2: Delete Facebook Channel
In Facebook channel settings click on the Delete button to delete channel. After clicking delete button a pop up appears to confirm delete. Once you confirm channel will automatically delete.
Facebook Channel > Delete ButtonDelete Instagram
Step 1: Navigate to Channels
Go to Dialogpay dashboard and click on the manage channels the click on the Instagram.
Login > Dashboard> Instagram ChannelStep 2: Delete Instagram Channel
In Instagram channel settings click on the Delete button to delete channel. After clicking delete button a pop up appears to confirm delete. Once you confirm channel will automatically delete.
Instagram Channel > Delete ButtonDelete Website Live Chat
Step 1: Navigate to Channels
Go to Dialogpay dashboard and click on the manage channels the click on the Website Live Chat.
Login > Dashboard> Website Live Chat ChannelStep 2: Delete Live Chat Channel
In Website Live Chat channel settings click on the Delete button to delete channel. After clicking delete button a pop up appears to confirm delete. Once you confirm channel will automatically delete.
Website Live Chat Channel > Delete ButtonDelete Team Member
Step 1: Navigate to Team Members
To delete a team member, go to dashboard click on the team member.
Login > Dashboard > Team MemberStep 2: Select Team Member
Now click on the team member you want to delete.
Team Member > Select Team MemberStep 3: Delete Team Member
Now click on the delete icon to delete the team member. After clicking delete icon a pop up appears to confirm delete. Once you confirm team member will automatically delete.
Select Team Member > Delete Team MemberDelete Role
Step 1: Navigate to Roles
To delete role, go to dashboard click on the role.
Login > Dashboard > RolesStep 2: Select Role
Now click on the role you want to delete.
Roles > Select RoleStep 3: Delete Role
Click on the delete icon to delete the role. After clicking delete icon a pop up appears to confirm delete. Once you confirm role will automatically delete. Here businesses can delete role with all users and delete role alone and transfer users to other exiting roles.
Select Role > Delete RoleDelete Department
Step 1: Navigate to Departments
To delete department, go to dashboard click on the department.
Login > Dashboard > DepartmentsStep 2: Select Department
Now click on the department you want to delete.
Departments > Select DepartmentStep 3: Delete Department
Click on the delete icon to delete the department. After clicking delete icon a pop up appears to confirm delete. Once you confirm department will automatically delete. Here businesses can delete department with all users and delete department alone and transfer users to other exiting department.
Select Department > Delete DepartmentDelete Branch
Step 1: Navigate to Branches
To delete branch, go to dashboard click on the side. Now click on the business tab then click on the branches in the down drop.
Login > Dashboard > Side Menu > Business > BranchesStep 2: Select Branch
Click on the branch you want to delete.
Branches > Select BranchStep 3: Delete Branch
Click on the delete icon to delete the branch. After clicking delete icon a pop up appears to confirm delete. Once you confirm branch will automatically delete.
Select Branch > Delete DepartmentDelete Contact
Step 1: Navigate to Contacts
To delete Contact, go to dashboard click on the Contacts.
Login > Dashboard > ContactsStep 2: Select Contact
Now click on the contact you want to delete.
Contacts > Select ContactStep 3: Delete Contact
Click on the delete icon to delete the contact. After clicking delete icon a pop up appear to confirm delete. Once you confirm contact will automatically delete.
Select Contact > Delete Contact
