What if I don't receive the verification code?

Double-verify that you have correctly typed your WhatsApp number. If that is correct, and after several minutes you still have not received the code, click on the “Resend Code” button. This number must be the one registered for WhatsApp Business API or other WhatsApp customer service bot tools you’ve enabled.

What if my new password is not up to the mark?

The system will remind you in case your password is not good enough. Keep it a minimum of 8 characters, have at least one uppercase letter, one lowercase letter, one number, and one special character. Using tools like a password manager can help, especially if you’re juggling multiple platforms like DialogPay and a WhatsApp bot for customer service.

Can I reuse the same old password?

For security reasons, it is best that you type in an entirely new password that you have never used in the past. This keeps your account personal and secure, especially if you’re using DialogPay alongside services like whatsapp api gateway or an AI chatbot for a website.

What if another person tries to reset my password?

We send a verification code to your registered WhatsApp number, and thus, only you can get hold of the code and reset the password. Always keep your verification code secret and never give it to anyone. This is the same protection we apply when managing workflows for the whatsapp business api sandbox.

Can I reset my password in any other way if I cannot access my WhatsApp?

If you cannot access your WhatsApp number, kindly contact our support team directly. They will guide you through an alternative verification process to protect your account.

Resetting your DialogPay password is quick and simple just how it should be Want to explore more?

Learn how to secure your DialogPay account when using automated WhatsApp messages Discover how secure DialogPay is for payments Or explore how to build an AI chatbot for WhatsApp

How to Reset Your DialogPay Password

Estimated reading: 4 minutes 356 views

Forgot your DialogPay password? Don’t worry! It has happened to us all. To reset it is easy and will get you back into your account in a few minutes at most. Simply click through these simple steps, and you’ll be fine with a new password.

Whether you’re managing automated campaigns via WhatsApp Business automation or working with a WhatsApp chatbot, quick account access is essential. Just follow these steps:

Step 1: Go to the Login Page

Navigate to the DialogPay’s Login page.

Step 2: Select Your Country

Select your country from the dropdown list.

Step 3: WhatsApp Number

Enter your registered WhatsApp number and click “Let’s Go.”

This is the same number you use for whatsapp api integration or when running a chatbot for businesses in GCC.

Step 4: Forgot Password?

On the next screen, you will see “Forgot Password?” Click on it.

Step 5: Verification Code

A 4-digit verification code will be provided to your registered WhatsApp number.

This code is unique, so do not share it with anyone!

Step 6: Enter the Code

Type in the 4-digit verification code on the following screen.

Step 7: New Password

Now, establish a new, secure password. Remember, it must satisfy the following requirements:

Minimum 8 characters
One uppercase letter
One lowercase letter
A number
A special character (such as !, @, #, etc.)

A strong password is essential, especially if you’re using AI customer support chatbots or accessing your account through an AI chat plugin WordPress site.