How to Add Your Business Information Step-by-Step
The very first step in building a strong and reliable online presence is to add your business information. This is how people discover, connect, and begin to recognize your brand whether through WhatsApp, website, or across social platforms.
Adding your business details to DialogPay lays the foundation for growth. Whether you plan to optimize WhatsApp API cost per message, set up a customer service bot, or launch an e-commerce chatbot, none of these tools can perform effectively without accurate information in place. Complete details make your business easy to find, build trust, and ensure every interaction runs smoothly.
Getting Started with Your Business Profile
Follow these steps carefully to ensure your profile looks professional and inspires confidence:
Step 1: Log in to Your DialogPay Account
Visit the DialogPay login page and enter your credentials. This takes you straight to your dashboard where your business profile begins.
Step 2: Open the Main Menu
Tap the three horizontal lines (☰) at the top-left corner of the screen to access the main navigation menu.
Step 3: Select Business Profile
From the Business Setup section, click on Business Profile to open the profile editor.
Step 4: Upload Your Company Logo
Click the upload icon to add your company logo. Use the built-in editor to adjust the size and positioning for a clean, professional look.
- Recommended size: 500px × 500px
- Avoid blurry or low-resolution logos, as they can weaken your brand’s impression. A clear, sharp logo instantly builds trust.
Step 5: Enter Business Information
Click on the Business Info section. Here, you’ll be asked to provide essential details such as:
- WhatsApp business number
Official email address - Business address
- Registration and tax numbers
- Year of establishment
- A short, engaging description of your business
Step 6: Save Your Profile
Once you’ve entered your details, press the Save button. Congratulations your business profile is now live, discoverable, and ready to strengthen your brand presence.
Save the changes by hitting the Save button. Now there is an active and findable profile of your business.
Always provide accurate and up-to-date information. Inaccurate details not only confuse customers but can also harm your credibility.
Frequently Asked Questions (FAQs)
Why is adding business information important?
Providing accurate and complete business information strengthens your visibility across all platforms, builds credibility, and makes it easier for customers to reach you. If you plan to launch a WhatsApp chatbot or set up WhatsApp Business automation, having detailed information in place ensures a smoother integration and a faster setup process.What kind of business description should I write?
Keep it short, clear, and customer-focused. Highlight how your business solves real problems. For example:
“We help small businesses automate customer service by providing the best AI chatbot for WhatsApp Business, along with seamless WhatsApp API integration for Shopify, WooCommerce, and CRM.”
Use natural keywords the way your customers would search such as AI customer support chatbots or how to integrate WhatsApp API with CRM.What is WhatsApp business API and what benefits will a complete business profile bring to my DialogPay experience?
A complete profile unlocks the full functionality of DialogPay. Whether you’re using the AI chat plugin for WordPress or testing the WhatsApp Business API Sandbox, your profile information personalizes and enhances the experience. It also makes advanced features like bulk WhatsApp messaging, automated replies, and WhatsApp payment bots much easier to use.Will my company data be safe?
Yes, absolutely. DialogPay uses End-to-End Encryption to protect sensitive data. Just like an AI chat widget for website with built-in SSL certification, DialogPay ensures your information is secure. We also recommend enabling Two-Factor Authentication and using strong passwords to add another layer of protection.Can I update my business details later?
Of course! You can return to your Business Profile anytime to update your details. This ensures your profile always reflects the latest information whether it’s switching to a new pricing model (like WhatsApp Business API pricing), upgrading to a WhatsApp Enterprise Solution, or introducing multilingual support such as an Arabic WhatsApp bot or an Urdu AI assistant.
Final Thoughts
Creating your DialogPay business profile may seem like a small step, but it’s one of the most impactful ways to establish your digital identity. A complete and updated profile communicates professionalism, builds trust, and shows customers that you’re ready to serve them with confidence.
From chatbot automation to WhatsApp API solutions, from live chat integration to AI-powered support your profile is the foundation of it all.
Invest just a few minutes to fill in your details thoughtfully, keep them updated, and make your first impression count. The more complete your profile, the richer and more seamless your DialogPay experience will be.
