Did You Know?

Dialogpay centralizes all your business chats.

Get Started Free
leaf
Updated on November 20, 2024

Setting up Tags

Estimated reading: 1 minute 1600 views

Tags in Dialogpay allow you to segment and categorize your contacts for better organization and more targeted communication.

Step-by-Step guide on how to create and manage tags

Step 1: Login to Dialogpay Dashboard

Begin by logging into the Dialogpay dashboard with your credentials.

Step 2: Navigate to Contact Management

    1. In the sidebar, click on Chat Utilities.

    2. You will be taken to the page where you can view, add, and organize your contacts.

    Step 3: Create a New Tag

    1. To create a new tag, look for the Tags option in the contact management section.

    2. Click on Create Tag or Add New Tag button.

    Step 4: Assign a Name to Your Tag

    Enter the name for the tag that reflects the segmentation you want (e.g., “VIP Clients”, “New Leads”, “High Value”). 

    Managing Tags

    You can edit tag names if needed by navigating to the tag management section.

    If you no longer need a tag, you can delete it, but make sure to confirm that this won’t affect important contact segmentation.

    Share this Doc

    Setting up Tags

    Or copy link

    TABLE OF CONTENTS

    Frequently Asked Questions (FAQs)

    Discover quick answers to common questions about DialogPay and
    learn how our platform can streamline your business operations and communication

    Absolutely, it’s designed for hassle-free integration with various business systems and websites.

    Yes, it supports multilingual interactions, catering to a diverse customer base.

    Yes, thanks to its NLP capabilities, it can interpret and respond to a wide range of inquiries accurately.

    It combines advanced NLP with extensive customization options and user-friendly design, setting it apart in the market.

    Our AI-Powered Chatbot uses intelligent algorithms to provide automated, responsive customer support,
    enhancing the efficiency and quality of your customer service.

    Yes, Dialogpay allows you to create and customize chat flows specific to each channel. This flexibility enables you to tailor the experience for different audiences and platforms.

    Yes, you can assign multiple agents to manage conversations from Facebook and Instagram, ensuring quick responses and effective customer support.

    To integrate your accounts, log in to your Dialogpay dashboard, navigate to the Channels Integration section, and follow the step-by-step guide to connect your Facebook and Instagram business accounts securely.

    Absolutely. Dialogpay uses secure APIs provided by Facebook and Instagram, ensuring all customer interactions are encrypted and safe.

    Dialogpay’s Channels Integration allows businesses to connect their Facebook and Instagram messaging channels to the platform, providing a unified dashboard for managing customer interactions across multiple social media channels.

    DialogPay is an all-in-one digital solution for businesses, streamlining communication, e-commerce, and payment processing.
    It integrates various messaging platforms like WhatsApp, Facebook Messenger, Instagram DMs, and live chat into one seamless system

    DialogPay unifies your customer interactions across multiple platforms including WhatsApp, Facebook Messenger, and Instagram,
    allowing for efficient, centralized communication and enhanced customer engagement

    Our AI-Powered Chatbot uses intelligent algorithms to provide automated, responsive customer support,
    enhancing the efficiency and quality of your customer service.

    Yes, DialogPay supports e-commerce activities by allowing businesses to manage online storefronts, process payments,
    and interact with customers through integrated messaging channels.

    Absolutely! DialogPay is cross-platform compatible, meaning you can stay connected and manage your
    business operations from anywhere, on both desktop and mobile devices.

    Absolutely. Dialogpay’s Live Chat Solution supports multi-agent access, allowing different team members to manage and respond to customer inquiries efficiently.

    Yes, Dialogpay allows you to customize the chat widget’s appearance, including colors, chat button styles, and placement on your website, ensuring it matches your brand identity.

    Dialogpay ensures all live chat interactions are encrypted and secure, protecting customer data and maintaining privacy standards.

    Yes, Dialogpay allows you to set up live chat for multiple websites, and you can manage all conversations from a unified dashboard.

    Absolutely, Dialogpay’s Live Chat Solution integrates with other messaging channels like WhatsApp, Facebook Messenger, and Instagram, providing a unified communication platform for your business.

    Yes, Dialogpay ensures all communication via WhatsApp Business API is secure, adhering to end-to-end encryption standards provided by WhatsApp.

    Yes, DialogPay is designed to integrate seamlessly with most e-commerce platforms, enhancing your existing online store.

    Absolutely. Our solution is scalable and can be tailored to meet the needs of small businesses as well as larger enterprises.

    It provides a comprehensive solution for managing customer interactions, processing transactions, and even running an online store directly through WhatsApp.

    No, our platform is user-friendly and designed for ease of use, regardless of your technical background.

    Take the Next Step

    Achieve Anything with DialogPay

    Your Cross-Platform Solution Stay Connected, Anywhere and Everywhere

    Ready to transform your business communication and transaction capabilities?
    DialogPay is your partner in digital growth. Contact us today to discuss your specific needs
    and experience the transformative power of our solutions.

    Get Start Free