How to Add Contact Details to Your DialogPay Business Profile
Adding your contact details to DialogPay is more than a formality, it builds trust and ensures customers can connect with you effortlessly. A complete profile enhances professionalism and supports smooth interactions, whether you’re sharing payment links on WhatsApp, using a WhatsApp Chatbot, or integrating AI-powered Live Chat on your website. This simple step also prepares your business for future automation and integrations, keeping you accessible and ready for growth.
Adding Contact Details to Your DialogPay Business Profile
Step 1: Sign In
Head over to the DialogPay login page and sign in with your credentials.
Step 2: Open the Menu
Click the menu button (the three horizontal lines at the top-left corner of your screen).
Step 3: Select Business Profile
Within the menu, go to the Business Setup section and choose Business Profile.
Step 4: Access Contact Details
On the Business Profile page, click on the Contact Details section to begin adding your information.
Step 5: Enter Your Information
Fill in your business address, location, phone number, email, and any other essential details. These details aren’t just formalities they power up your DialogPay experience, especially if you’re:
- Running a WhatsApp Customer Service Bot
- Connecting with WhatsApp API gateway integrations
- Using AI Chat Plugins on WordPress or other platforms
Once completed, click Save to secure your details.
Why Your Contact Information Matters
Providing accurate contact information may seem like a small step, but it creates a ripple effect across your entire digital presence:
- Builds customer confidence and makes you approachable
Smoothens WhatsApp Business API setup - Powers AI Chat widget for website and Live Chat integrations
- Prepares you for scaling into multilingual services (e.g., Arabic WhatsApp bots or Urdu AI) assistants)
- Enables seamless integration with tools like Shopify, CRMs, and E-Commerce bots
Contact details don’t just make your profile look professional, they ensure your business is easy to find, easy to trust, and ready for growth.
Frequently Asked Questions (FAQs): Contact Information in DialogPay
What contact details should I add to my DialogPay business profile?
You should include your business location, phone number, email address, and physical business address. Keeping this information up to date is essential especially if you plan to enable WhatsApp automation, set up a WhatsApp bot for small businesses, or expand into AI-powered tools.Can I update my DialogPay contact details later?
Yes, absolutely. You can return to the Business Profile section at any time to edit your details. This flexibility is especially useful if you’re:- Migrating to the WhatsApp On Premise API
- Adjusting to new WhatsApp Business API pricing
- Expanding your operations into new markets
Is it safe to store my business contact information on DialogPay?
Yes. DialogPay uses encrypted protocols similar to HTTPS or SSL certificates used in AI chatbots and websites to ensure your data stays secure. Whether you’re integrating with a WhatsApp API gateway or managing bulk message automation, your profile information is fully protected.Does adding contact information help in setting up a WhatsApp chatbot?
Definitely. A complete and accurate profile ensures better compatibility with the WhatsApp Business API Sandbox, making it easier to create and run a WhatsApp Chatbot even if you’re doing it with minimal coding.
- Want to add live chat to your website? DialogPay integrates seamlessly with some of the best live chat software available.
- Comparing platforms (DialogPay vs Interakt, DialogPay vs WATI)? DialogPay’s simplicity and powerful E-Commerce WhatsApp bot features make it a strong alternative to Interakt.
- Operating in the UAE or GCC? DialogPay supports WhatsApp API Dubai, along with multilingual assistants such as Urdu AI assistants and Arabic WhatsApp bots.
- Need CRM or Shopify integration? DialogPay connects smoothly with CRMs, Shopify stores, and other E-Commerce tools.
- Concerned about payment security? DialogPay is as secure as the best AI chatbots for websites if not better thanks to robust encryption and safety protocols.
