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DialogPay on Shopify: Seamless Omnichannel Payment Integration

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DialogPay empowers your Shopify store by offering a robust, secure, and future-ready omnichannel payment solution. Integrated through the official DialogPay/UNumPay application, this solution allows you to effortlessly accept major payment methods like Debit and Credit Cards, while simultaneously unlocking the potential of WhatsApp Commerce.

By connecting DialogPay to your Shopify store, you get a unified platform to manage transactions, streamline your checkout process, and provide a familiar payment option to all your customers.

Key Features of DialogPay for Shopify Merchants

DialogPay is designed to remove payment friction and maximize sales across every customer touchpoint.

1. Simple Payment Acceptance

Integrate all your core payment needs into a single solution.

  • Card Payments: Instantly enable customers to pay using their Debit – Credit Card via the trusted DialogPay gateway.
  • Unified Transaction Management: Leverage the app’s centralized configuration to manage all payment gateways in one place.

2. Omnichannel Ready for WhatsApp Commerce

Extend your store’s selling power beyond the website checkout.

  • WhatsApp Integration: DialogPay is built to support transactions initiated over chat, enabling sales and payments directly through your WhatsApp channel.

3. Secure and Reliable Integration

Rest easy knowing that your payment system is professionally secured and configured.

  • Required Credentials: DialogPay provides all necessary unique credentials, including Public/Private Keys, Merchant ID, and Service IDs, ensuring a secure, authorized connection.

Step-by-Step Installation & Configuration Guide

Setting up DialogPay on your Shopify store is a quick process handled directly through the UNumPay app interface.

A. Installing the App

  1. Visit the Shopify App Store and navigate to the DialogPay/UNumPay app listing (or directly visit https://apps.shopify.com/unum-pay).
  2. Click on the “Add App Button”.
  3. Select your Shopify store on which you want to install the application.
  4. Once installed, you may be redirected to an initial welcome screen. You should then open the application directly in your Shopify Admin using the URL format {shopify-admin-domain}/admin/apps/unified-transaction.

B. Configuring DialogPay

  1. In the app interface, Click on Configurations.
  2. Locate the section to Configure and manage your payment gateways.
  3. Enter the required details into the fields using the credentials provided to you by DialogPay.

Configuration Fields (Credentials Provided by DialogPay)

The following fields must be populated with the information supplied by DialogPay:

  • Client Name
  • User Name
  • Password
  • Database Name
  • Merchant ID
  • Payment Provided ID
  • Payment Service ID
  • Public Key
  • Private Key
  • Client Description: Enter a brief description, tagline, or selling information for your store.

Active: Ensure this checkbox is selected.

C. Finalizing the Setup

  1. After entering all information, Click on the “Save” button.
  2. You will be redirected to the account status screen; Click on “activate UNumPay”.
  3. Note on Testing: If you are using demo credentials, ensure you enable the Test mode option. For live transactions, the Test mode checkbox must be unchecked.

Once activated, Dialog Pay will be available as a payment method named “Debit – Credit Card” on your Shopify checkout page.

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TABLE OF CONTENTS

Frequently Asked Questions (FAQs)

Discover quick answers to common questions about DialogPay and
learn how our platform can streamline your business operations and communication

Absolutely, it’s designed for hassle-free integration with various business systems and websites.

Yes, it supports multilingual interactions, catering to a diverse customer base.

Yes, thanks to its NLP capabilities, it can interpret and respond to a wide range of inquiries accurately.

It combines advanced NLP with extensive customization options and user-friendly design, setting it apart in the market.

Our AI-Powered Chatbot uses intelligent algorithms to provide automated, responsive customer support,
enhancing the efficiency and quality of your customer service.

Yes, Dialogpay allows you to create and customize chat flows specific to each channel. This flexibility enables you to tailor the experience for different audiences and platforms.

Yes, you can assign multiple agents to manage conversations from Facebook and Instagram, ensuring quick responses and effective customer support.

To integrate your accounts, log in to your Dialogpay dashboard, navigate to the Channels Integration section, and follow the step-by-step guide to connect your Facebook and Instagram business accounts securely.

Absolutely. Dialogpay uses secure APIs provided by Facebook and Instagram, ensuring all customer interactions are encrypted and safe.

Dialogpay’s Channels Integration allows businesses to connect their Facebook and Instagram messaging channels to the platform, providing a unified dashboard for managing customer interactions across multiple social media channels.

DialogPay is an all-in-one digital solution for businesses, streamlining communication, e-commerce, and payment processing.
It integrates various messaging platforms like WhatsApp, Facebook Messenger, Instagram DMs, and live chat into one seamless system

DialogPay unifies your customer interactions across multiple platforms including WhatsApp, Facebook Messenger, and Instagram,
allowing for efficient, centralized communication and enhanced customer engagement

Our AI-Powered Chatbot uses intelligent algorithms to provide automated, responsive customer support,
enhancing the efficiency and quality of your customer service.

Yes, DialogPay supports e-commerce activities by allowing businesses to manage online storefronts, process payments,
and interact with customers through integrated messaging channels.

Absolutely! DialogPay is cross-platform compatible, meaning you can stay connected and manage your
business operations from anywhere, on both desktop and mobile devices.

Absolutely. Dialogpay’s Live Chat Solution supports multi-agent access, allowing different team members to manage and respond to customer inquiries efficiently.

Yes, Dialogpay allows you to customize the chat widget’s appearance, including colors, chat button styles, and placement on your website, ensuring it matches your brand identity.

Dialogpay ensures all live chat interactions are encrypted and secure, protecting customer data and maintaining privacy standards.

Yes, Dialogpay allows you to set up live chat for multiple websites, and you can manage all conversations from a unified dashboard.

Absolutely, Dialogpay’s Live Chat Solution integrates with other messaging channels like WhatsApp, Facebook Messenger, and Instagram, providing a unified communication platform for your business.

Yes, Dialogpay ensures all communication via WhatsApp Business API is secure, adhering to end-to-end encryption standards provided by WhatsApp.

Yes, DialogPay is designed to integrate seamlessly with most e-commerce platforms, enhancing your existing online store.

Absolutely. Our solution is scalable and can be tailored to meet the needs of small businesses as well as larger enterprises.

It provides a comprehensive solution for managing customer interactions, processing transactions, and even running an online store directly through WhatsApp.

No, our platform is user-friendly and designed for ease of use, regardless of your technical background.

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Your Cross-Platform Solution Stay Connected, Anywhere and Everywhere

Ready to transform your business communication and transaction capabilities?
DialogPay is your partner in digital growth. Contact us today to discuss your specific needs
and experience the transformative power of our solutions.