What if I have forgotten my existing password?

Don’t worry simply click on the “Forgot Password” link on the sign-in page and follow the instructions. You can reset it through email or phone. Helpful if you’re juggling accounts across DialogPay and third-party tools like WhatsApp Enterprise solution or WhatsApp bot UAE.

How frequently should I change my password?

Security professionals advise to mix it up every 3–6 months, or right away if something doesn’t feel right with your account. (Especially smart if you’re using DialogPay to send bulk messages on WhatsApp or run a WhatsApp payment bot.)

I'm having a hard time creating a good password. Assistance?

Ensure it’s following the minimum requirements: 8+ characters, uppercase + lowercase letters, a number, and a special character. Too much mental math? Use a password manager or generator to do the work for you.

What if I put in an incorrect old password?

You’ll receive an error message. Re-check your typing and try once more. If that doesn’t work either, click the “Forgot Password” option to reset it.

Can I change my password without logging in?

Absolutely! Simply use the “Forgot Password” link on the log-in screen and follow instructions. Changing your password shouldn’t be rocket science and it isn’t with DialogPay.

How to Update Your DialogPay Password

Estimated reading: 2 minutes 263 views

Let’s face the reality, forgetting passwords is a very common thing. Whether you forgot your password or you’re just being extra careful and changing it for security reasons, whatever the case may be, updating your DialogPay password is super easy and only takes a few minutes.

Bonus tip: If you’re using DialogPay alongside tools like a WhatsApp customer service bot or AI chatbot for your website, keeping your credentials secure is a must.

Here’s a straightforward, step-by-step guide to assist you in doing it without sweating bullets:

Step 1: Log In

Begin by signing in to your DialogPay account using your existing password.

You can also explore setting up two-factor authentication, especially if you’re working with whatsapp api integration or any AI chat plugin WordPress.

Step 2: Open the Menu

Notice those three small horizontal lines (the menu icon) on the top left? Click on that.

Step 3: Go to “Profile”

From the available options, click on “My Profile.”

Step 4: Click “Change Password.”

You will see the “Change Password” option at the bottom left of the Profile screen. Go ahead and click it.

Step 5: Enter the Details

Old Password: Enter your old password.
New Password: Enter new password. Make it powerful!

Make sure to adhere to the following criteria while selecting your new password.

At least 8 characters

One uppercase letter

One lowercase letter

A number

A special character such as !, @, # you get the picture

Pro Tip: Whether you’re handling sensitive client data through a whatsapp business api sandbox or setting up a chatbot for e-commerce WhatsApp, strong passwords help keep your DialogPay secure.